Case studies
10 pieces of work
Each one opens with the numbers it moved and the reasoning behind them — including the order things had to happen in, which is usually the part that mattered.
- 01FinOps / PlatformFULL WRITEUP
Cloud Cost Reduction Programme
Took 40% out of a production GCP bill without trading away availability.
-40%costzerodowntime added - 02DevOps / Platform
CI Quality Gate at Scale
A parallel, advisory-first quality gate fronting a 200+ repository estate.
200+repos-60%gate timeadvisoryrollout - 03Platform EngineeringFULL WRITEUP
Self-Service Infrastructure Provisioning
A single-click developer portal for infrastructure that cut manual toil by ~60%.
-60%manual toilpeer-reviewedchanges - 04AI InfraFULL WRITEUP
RAG Knowledge Assistant for Ops
A production RAG chatbot over RCAs, ADRs and onboarding docs — ~45% faster resolution.
-45%resolution timeproductionstatus - 05AI WorkflowsFULL WRITEUP
Onboarding Assistant over Company Docs
A chatbot that reads the internal documentation so new joiners don't have to find it first.
fasterramp-upcitedanswers - 06AI WorkflowsFULL WRITEUP
HR Workflow Automation & 360 Feedback
Quarterly 360 feedback that runs itself, and turns free-text comments into themes a manager can act on.
quarterlycadenceautomatedchasing - 07Platform SecurityFULL WRITEUP
Zero-Trust Access Migration
Deleted the bastion hosts. Every VM, cluster and pipeline behind MFA.
0bastion hostsMFA + least-privaccess - 08Observability / SREFULL WRITEUP
Observability Across 50+ Microservices
Distributed tracing and real-time metrics across 50+ services — and 30% less alert noise.
50+services-30%alert noise - 09SRE / AutomationFULL WRITEUP
Event-Driven Self-Healing
Pub/Sub and Cloud Functions pipelines that resolve 80% of recurring incidents unattended.
80%incidents automatedmostpages avoided - 10Cloud MigrationFULL WRITEUP
On-Prem to GCP Migration
Eight production workloads moved to GCP with zero data loss.
8workloadszerodata loss<2hdowntime / service